CallFire Solutions

Configure Auto Replies

Follow

CallFire allows you to set up auto reply messages for your phone numbers. You can set a general auto reply for anyone who texts the number, and/or include a trigger word, so that the auto reply would be sent only to those who text the trigger word.

Start by clicking the Numbers link in the top menu. Then click on the phone number for which you wish to set up an auto reply. Next, click the Auto Replies tab. Click the Add Auto Reply icon.

General Auto Reply

In the popup window that opens, enter your message, and click Create.

Include instructions on opting out of receiving text messages. You can enter these yourself, or you can check the "Add default opt out text" option, and CallFire will add the default message.

 

Strict legal requirements govern mass text messaging. You must offer recipients the chance to unsubscribe from future contact. CallFire is not a legal firm and is not authorized to dispense legal advice. You may want to contact an attorney if you have further legal questions.

Additional Trigger

You can also include one or more additional triggers. People who text your number will only get the auto reply if they include the trigger message in their text to you.

The Match column on the Configuration page will indicate if the auto reply is set for all texts, or only texts with the trigger message.

 

 

Have more questions? Submit a request

Comments