The Cloud Call Center starts at $2 per hour per agent logged in. All minutes are prorated. If a caller spends 30 minutes on the system, the charge would be $1.
CallFire bills the call to the agent, and not the calls to your contact (unless you are dialing internationally). We also bill any transfers that the agent initiates.
Below is a summary of the per hour rate of each of the three types of campaigns, as well as the features available for each.