CallFire Solutions

Appointment Reminder

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Description

A personalized and individualized outbound messaging service that confirms a previously-set appointment date and time. The service can read text data from uploaded contact information, such as customer name, appointment date and/or time, and appointment location.

Responses might include pressing a key to confirm, cancel, or transfer the call to an agent to reschedule.

Samples

“Hello, this call is for James Ryan. James, you have an appointment with Dr. Flanagan at 11:30 this Friday. Please press 1 to confirm your appointment, or press 2 to reschedule.”

Use Cases

Health Care -- Doctors, dentists, mental health counselors, clinics

Fitness -- Gyms, yoga studios, fitness trainers

Finance -- Credit counselors, mortgage brokers, accountants, tax preparers

Real Estate -- Agent appointments, closing reminders

Insurance -- Policy renewal appointment

XML Coding for Sample Appointment Reminder

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