A personalized and individualized outbound messaging service that confirms a previously-set appointment date and time. The service can read text data from uploaded contact information, such as customer name, appointment date and/or time, and appointment location.
Responses might include pressing a key to confirm, cancel, or transfer the call to an agent to reschedule.
“Hello, this call is for James Ryan. James, you have an appointment with Dr. Flanagan at 11:30 this Friday. Please press 1 to confirm your appointment, or press 2 to reschedule.”
- Health Care: Doctors, dentists, mental health counselors, clinics
- Fitness: Gyms, yoga studios, fitness trainers
- Finance: Credit counselors, mortgage brokers, accountants, tax preparers
- Real Estate: Agent appointments, closing reminders
- Insurance: Policy renewal appointment