Business reminder/notification script templates can be created that include customer-specific data, i.e., date and time of delivery, or type of delivery. Some delivery notifications may actually include a sales component such as when a pharmacy schedules a medication renewal and delivery that requires confirmation that it is being requested.
“Your delivery is scheduled for Friday at 3 PM. Press 1 to confirm you’ll be available. Press 2 to reschedule your delivery.” Note: The date and time are uploaded with the contacts data.
Any business in any industry can create personalized reminders or notifications that provide real value to their customers.
Pharmacy-Specific Use Case
"Your pharmacy order of 200 Trivarstatin is ready. Press one to confirm this order and schedule it for delivery on Friday."