CallFire Solutions




Operations for creating and managing outbound call and texts broadcasts

A Broadcast consists of a configuration for the outbound call or text experience, a set of recipient contacts organized into contact batches, and an optional schedule of dates and times at which the broadcast should automatically start and stop.

There are three types of Broadcast: Text, IVR, or Voice.  Text and Voice are grate for campaigns that send alerts or promotions, while the IVR is perfect to make surveys and polls where people interact with simple key-presses. Each one has a particular configuration, however, they are not many differences between them.

There is also the possibility of listing all the Broadcasts that have been created, filtering by Type, Status, or Labels.

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