Text Summary provides a graphical representation your aggregated Keyword or Phone Number texting activity.
You can filter summary data by custom date ranges using the calendar button to the right.
- Texts by Date: Daily volume of Received texts versus Replies Sent.
- Texts by Time of Day: Approximate average hourly inbound and outbound text volume, illustrating the most active times throughout the day that your Call Tracking number receives texts and when replies are sent.
- Texts by Day of the Week: Approximate average daily inbound and outbound text volume, illustrating the most active times throughout the week that your Call Tracking number receives text and when replies are sent.
Why don’t I see any data displayed?
Check the date filter at the top right and select a wider or different range if necessary. If no activity is reported, you may want to send a text to your phone number to see how the data is displayed.
Where can I see the text messages?
Individual messages can be viewed either on the Text Records tab of your Phone Number, or in your account Inbox.