An IVR Broadcast provides live call recipients with multiple transfer options and/or collects their responses.
|See Also: Add Contacts | Broadcast Settings | Voice Broadcast | What is an IVR?|
Outbound IVR Broadcasts are frequently used for customer satisfaction surveys, appointment confirmations, and political polls.
Create an IVR
The CallFire IVR Designer is a simple graphical interface that creates XML as you move different nodes into place. The IVR toolbar provides both Basic and Advanced drag-and-drop tags. You can toggle between the drag-and-drop view and the XML Editor view.
For assistance, use Click here for help.
|To send an email to CallFire’s IVR team requesting assistance to build your IVR, click Build it for me.|