CallFire Solutions

Broadcast: Create Outbound IVR

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An IVR Broadcast provides live call recipients with multiple transfer options and/or collects their responses.
See Also: Add Contacts | Broadcast Settings | Voice Broadcast | What is an IVR? 

Outbound IVR Broadcasts are frequently used for customer satisfaction surveys, appointment confirmations, and political polls. 

Create an IVR 

The CallFire IVR Designer is a simple graphical interface that creates XML as you move different nodes into place. The IVR toolbar provides both Basic and Advanced drag-and-drop tags. You can toggle between the drag-and-drop view and the XML Editor view.

For assistance, use Click here for help

To send an email to CallFire’s IVR team requesting assistance to build your IVR, click Build it for me.

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