Review or modify account and login information, low balance settings, and contact suppression.
Go to: Account Info | Log In | Low Balance | Broadcast (Contact Suppression)
Account Information
- Edit the Name, Phone, Company, Industry or Time Zone.
NOTE: The Time Zone setting affects how your CallFire data is reported. - Click "Update Account" to apply changes.
Log In Settings
- Change the email address or password used to log in to your CallFire account.
- Click "Update Login" to apply changes.
Low Balance Settings
Enable a notification via email when your balance reaches the specified amount.
- To automatically add credits to your account using the credit card saved to your account when your balance reaches the specified amount, check "Automatically Add".
- Enter the number of credits to purchase
- Set the level at which the additional credits should be purchased.
- Click "Update Low-Balance Settings" to apply changes.
For example, you may want to receive an email when your account reaches 20 credits, and then automatically purchase 200 credits when your account reaches 5 credits.
Broadcast Settings
One Call
Limit the frequency any contact number can be dialed within the account, across campaigns.
- Check "Enable".
- Select Hours or Days.
- Type the duration during which you want to prevent a number being re-dialed (e.g., 7 hours, 14 days).
- Click "Save Settings" to apply changes.
Do Not Call List
By default, Do Not Call requests initiated via a Voice broadcast, IVR, or Call Center campaign are automatically added to your CallFire Do Not Call List.
- Disabling this setting list will prevent any newly received requests from being added to your Do Not Call List.
- Click "Save Settings" to apply changes.
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